LolaWrite to lautaro@vibiz.ai about anything: a bug, a reply that felt off, an idea, or a data request.
If you might hurt yourself or are in danger, please reach out now.
In the US, call or text 988 (Suicide & Crisis Lifeline). Elsewhere, find a free, confidential helpline at findahelpline.com. In an emergency, call your local emergency number. Lola is an AI and can't help in a crisis.
Report a reply
If Lola said something that felt wrong, hurtful or unsafe: open the transcript in the app, long-press her line and tap Report this reply. Your email app opens with the details filled in; nothing is sent until you press Send. You can also tap Report a problem in Lola's profile, or just email lautaro@vibiz.ai.
Common questions
Is Lola a real person?
No. Lola is an AI character. Her voice and replies are generated by OpenAI's models. She can get things wrong.
Who is Lola for?
Adults 18 and older. The app asks you to confirm your age before your first call.
She can't hear me.
Lola needs microphone access. Go to iOS Settings → Lola → Microphone and turn it on, then tap the call button again.
The call dropped.
Lola reconnects by herself after short network blips. If the line stays down, check your Wi-Fi or mobile data and start a new call. Your progress is saved.
"That's today's time with Lola."
There is a daily limit on call time. It resets the next day.
How do I delete my data?
Open Lola's profile, tap Start over, then Delete everything. This erases your conversations, name and progress from your phone. Deleting the app does the same. Details are in the privacy policy.
How do I stop the check-in notifications?
iOS Settings → Notifications → Lola.
Contact
Vibiz · lautaro@vibiz.ai